Global support options to fit your organizations needs.
TEAM IM provides a range of support services, across a wide range of systems. Our organization brings years of technical and business experience in providing application support, we have designed our service delivery to offer the maximum value to our customers. This includes:
How TEAM IM Support Services helps your organization:
By choosing a support service from TEAM IM, you transfer the risk associated with system support from your organization to us. Customers look to TEAM IM to keep their systems operating and up to date. You can choose a support option that provides certainty over costs and SLAs to fit your organizations needs and requirements.
While many organizations have their own IT departments, they may not have the right skills or the right level of skills to support a new service. The size of your organization and your IT skills determines the service TEAM IM provides to you.
As systems become increasingly integrated with other systems over time, the support challenge of dealing with a variety of suppliers increases. TEAM IM provides a single point of contact for you and can coordinate support efforts across the multiple provider partners and system components.
TEAM IM Support Services provides a single point of contact for all involved parties and applies a consistent set of processes and procedures regardless of the customer organization. We also maintain a view of the service across all customers facilitating trend management and problem tracking.
Key features of our Enhanced Support and Managed Services include:
TEAM IM Support Services understand that our customers have different levels of support needs and requirements. Contact us today to discuss which option is right for you.
121 Washington Ave N, 4th Floor
Minneapolis, MN 55401
L2, 1 Post Office Square
Wellington 6011
119 Willoughby Road
Crows Nest NSW 2065