Fulton Hogan - Inspection Management

Digitizing Quality Management

Fulton Hogan partnered with TEAM IM to enhance their quality management processes by implementing Inspection Management (M-Field). They aimed to replace analog processes with a mobile-first, offline-compatible application.

Challenges

Fulton Hogan faced several challenges with their traditional quality assurance (QA) processes:

• Manual Data Entry: Field teams used hard copies of spreadsheets for QA checks, which were later scanned and entered into M-Files by another team member, leading to inefficiencies and potential errors.
• Lack of Real-Time Data: The analog process delayed data availability, hindering timely decision-making.
• Inconsistent Documentation: Paper-based processes resulted in inconsistent documentation and difficulty in maintaining standardized records.

Solution

TEAM IM worked with Fulton Hogan to implement and customize Inspection Management, an online / offline field collection mobile application that digitized the QA process. Key features included:

• Mobile Check Sheets: Field teams could access and fill out inspection check sheets on mobile devices, even offline.
• Photographic Documentation: Photos could be added directly to inspection check sheets, enhancing documentation accuracy.
• Automatic Data Sync: Data was automatically synced to the backend M-Files system when devices connected to the cloud, ensuring real-time availability and storage in the system of record.
• Geolocation Recording: Geolocation data was captured and will be made available for integration with mapping software like ArcGIS.

Results

The digitization of quality management at Fulton Hogan brought numerous benefits:

1. Increased Efficiency:
   • Time Savings: The digital process eliminated the need for manual data entry and scanning, saving significant time for field and office staff.
   • Streamlined Workflows: Automated data syncing and classification reduced administrative burdens and streamlined workflows. For example, when the check sheet is complete, the relevant data is submitted to M-Files along with a PDF record and automatically classified according to what type of check sheet was completed.
2. Improved Data Accuracy:
   • Reduced Errors: Digital check sheets minimized human errors associated with manual data entry.
   • Consistent Documentation: With the help of M-Field, Fulton Hogan’s document control staff have digitized over 200 check sheets into mobile-friendly templates. The standardized templates ensured consistent and accurate data collection.
3. Enhanced Decision-Making:
   • Real-Time Data Access: Immediate data availability enabled timely and informed decision-making.
   • Comprehensive Reporting: Integration with M-Files and MS Power BI provided comprehensive reporting and visualization capabilities.
4. Cost Savings:
   • Reduced Operational Costs: The elimination of paper-based processes and manual data entry reduced operational costs.
   • ROI: The investment in M-Field yielded a significant ROI through time savings, reduced errors, and improved efficiency.

Conclusion

The digitization of quality management at Fulton Hogan, facilitated by TEAM IM’s Inspection Management solution has transformed their QA processes. The benefits of increased efficiency, improved data accuracy, enhanced decision-making, and significant cost savings demonstrate a compelling ROI. This digital transformation not only optimizes current operations but also positions Fulton Hogan for future innovations and continuous improvement.