With more than 21,000 points of distribution in more than 60 countries, this company is one of the world’s leading franchisors of specialty foods and quick-service restaurants. As the parent company of two of America’s most beloved brands, they require a practical and exceptional user experience to be on par with their business strategy.
TEAM IM was identified as a knowledgeable and skilled Oracle Gold Partner specializing in the design, deployment, and support of Oracle WebCenter solutions that the client was looking for in a vendor.
For the past several years, this organization was using the Oracle WebCenter Portal to host and maintain several portals. This move modernizing the interface using Angular allowed them to have an easier to use interface while reducing maintenance costs to maintain that interface. Leveraging this existing Oracle WebCenter repository made the decision an easy one to replace the front-end UI with the Angular interface that utilizes TEAM IM’s TEAMBridge™ RESTful API for Oracle WebCenter Content, providing secure, scalable, and enterprise-level communication between the Angular interface and Oracle WebCenter Content. It allowed developers to streamline communication with WebCenter Content and focus on building out the updated portal interfaces using Angular.
The company implemented a phased rollout approach and prioritized the development and rollout of the Franchisee and specialty product Label portals first, followed by the employee portal. This approach allowed the customer to start obtaining ROI while minimizing the overall impact on the business's resources.
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“With TEAM IM’s enhancements and strategic rollout, the company shifted to a modern application architecture that is easier to maintain, built a better user interface, increasing user adoption through ease of use.”
Sam Harp
Senior Vice President of Customer Success
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As a long-term customer of TEAM IM, this organization has relied on TEAM IM’s Enhanced Support and Consulting Services offered for its Oracle WebCenter products for several years. They wanted to update its portals to utilize Angular, a modern application platform that is scalable, easier to use, evolve and maintain. The company also wanted to leverage its existing investment in the Oracle WebCenter content repository. This migration included 3 of the restaurant’s portals and was crucial in the company’s plan for overall digital transformation.
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TEAM IM is a global enterprise solutions and technology company. Utilizing best-in-class technologies to put unstructured data to work, TEAM IM has successfully implemented thousands of business solutions across a diverse spectrum of organizations of varying size and industry focus. TEAM IM’s offerings include expert professional services, managed services, custom development, and solutions in many areas, including Content Management, Records Management, Automation, Analytics, and Collaboration.
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Shani Hall,
Senior Manager
Information Platform Recency Centers
121 Washington Ave N, 4th Floor
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