Based in Overland Park, Kansas, National Crop Insurance Services (NCIS) provides a distinctive collection of services to the crop insurance industry. NCIS lends actuarial and analytical support to the growth of crop loss adjustment standards, and also conducts industry-wide training for company staff and industry loss adjusters. Its commitment to education and support makes it the leader in giving the industry a grassroots, reliable infrastructure.
TEAM IM worked with National Crop Insurance Services to totally revamp their website. Various levels of access were needed to accommodate different membership levels. These access levels control access to content for such tasks as searching, viewing and downloading content.
National Crop Insurance Services knew that Member companies needed to have secure self-service access for end users. Thus, it was critical that the completion and roll-out of the new Portal Website provided online, protected self-service access to content.
But, National Crop Insurance Services didn’t have a secure way to store organization-related content records. These records included Microsoft office documents, videos, and other files for self-service access. So, they called on TEAM IM for help.
In 2022, with TEAM IM’s assistance, the new National Crop Insurance Services Portal Website made its debut with tremendous success. Today, TEAM IM continues to be a source of ongoing Enhanced Support for a variety of items. Such items include the integration of a three-way communication between the NCIS Portal Website managed via Sitefinity, M-Files, and Identity Manager for Identity Management. TEAM IM provides additional M-Files licenses and configuration support as well.
TEAM IM continues to provide Enhanced Support (via an Enhanced Support Agreement) to provide support for M-Files and for configuration changes as required. This agreement ensures that TEAM IM will provide M-Files integration and configuration expertise for the project.
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Scott Ogilvie
IT Director, National Crop Insurance Services
TEAM IM is an experienced solution company that advises, develops, implements, supports, and manages enterprise grade process, information and content management systems. For more than twenty years, TEAM IM has acted as a trusted advisor to our clients through our offices in Australia, New Zealand, Europe and the United States. Our mission is to assist our client to get the most out of their investments in technology. Whether our clients are large government agencies or corporations, construction firms, accounting firms, heavy industry, or smaller organizations, we strive to deliver demonstrable business benefits and generate real return on investment for our clients.
Our products and services offer solutions to transform your business by automating and modernizing your operations. We work hand-in-hand with our clients to understand their goals and create and execute multi-year, continuous improvement plans. Our mission is to support and manage every solution we deliver, so we take care to design long term, future proof, maintainable solutions. We work with best-in-class technology partners that we have carefully selected to ensure we can execute our plan and achieve our clients continuous improvement goals.
Our products and solutions encompass Advisory Services, Implementation Services and Managed Support Services. We specialize in Business Process Automation and Optimization, Content Platforms and Content Services and we are also a leader in Mobile App/Field Services software development and Digital Workplaces. We have industry-specific solutions for the Construction and Accounting Services sectors, and cross-industry solutions for Accounts Payable, Contract Management, App Modernization, Field Services and File Sharing.
At TEAM IM we are passionate about delivering outstanding outcomes for you, our clients.
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